Terms & Conditions

Shipping

All goods (including orders of multiple items) are shipped free of charge within the UK via Royal Mail Signed For, or an alternative courier service for larger orders such as UPS.

A flat rate of £8.00 operates on all goods (including orders of multiple items) to Ireland and Europe and of £11.50 on goods (including orders of multiple items) to USA, Australia and all other worldwide territories. This is a Royal Mail Tracked service, or an alternative courier service for larger orders such as UPS. Customers will be advised of the tracking code at the point of dispatch.

We dispatch to the shipping address that you supply when placing an order. We aim to process and ship goods as quickly as possible and within three business days.

Plain Paper Co is not responsible for local or international shipping delays such as holidays, strike days, or customs delays.

Plain Paper Co is not responsible for any additional customs duties or taxes (please note orders to the EU will incur VAT and postal service admin charges upon delivery which are the buyers responsibility).

Payments

We accept all debit and credit cards as well as Paypal. All payments are handled securely by our Shopify gateway.

Currencies

All our prices are in UK Pounds and include VAT. If you are ordering from outside the UK, the payment gateway will handle any currency conversions and relevant taxes.

Security

We do not share customer information or details with any third party.

Cookies

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Questions about the Terms & Conditions should be sent to us at hello@plainpaper.co.